Privacy Policy

Last updated: October 5, 2026

Who we are

Pallets Liquidation Hub, 812 Helvetia St, Delta, OH 43515, United States is the controller of personal information collected through palletsliquidationhub.com. Contact us at [email protected].

What we collect

Order and contact details: name, company, email, phone number, shipping address, order contents and notes you send us.

Messages you send through our contact, bulk-quote and newsletter forms.

Technical data: IP address, browser and device information, pages viewed and referrer, collected through our hosting provider and privacy-respecting analytics.

We do not collect or store payment card numbers or bank details on this Site. Card payments are completed through a secure link from a payment processor; ACH details are exchanged by invoice.

How we use it

To process, invoice, ship and support your order; to quote international freight; to reply to your messages; to send order updates; to prevent fraud and abuse; to comply with legal obligations such as tax and export-control rules; and, if you subscribe, to send our newsletter. You can unsubscribe at any time.

Legal bases (EEA/UK visitors)

We process data to perform a contract with you, to meet legal obligations, for our legitimate interests in running and securing the Site, and, for the newsletter, with your consent.

Who we share it with

Service providers who help us run the business: Cloudflare (hosting, security and database), our email delivery provider, freight carriers and customs brokers, and payment processors. They may only use data to provide services to us. We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.

International transfers

We are based in the United States and our providers operate globally. If you are outside the US, your information will be transferred to and processed in the US and other countries with appropriate safeguards where required.

Retention

We keep order records for as long as needed for accounting, tax and legal purposes (typically up to seven years) and other data only as long as necessary for the purposes above.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. California residents may also request disclosure of the categories of data we collect; we do not sell or share personal information for cross-context advertising. To exercise a right, email [email protected]. We will respond within the time required by law.

Cookies

See our Cookie Policy for what we use and how to control it.

Security

We use encryption in transit, access controls and reputable infrastructure providers. No system is perfectly secure; please contact us immediately if you suspect misuse of your information.

Children's privacy

The Site is intended for business buyers and is not directed to children under 16. We do not knowingly collect their information.

Changes

We may update this policy and will post the new date at the top of this page.

Questions about this policy? Contact us or email [email protected].